Here are answers to common concerns regarding sending and viewing greeting cards on tcastle.com
Server Status (Downtime)
No issues at this time
Mail Delivery Issues
As email hosts are increasing their efforts to block SPAM (unsolicited commercial e-mails), and many legitimate email marketers, from tell-a-friend companies to webmasters sending e-mail to their newsletter subscribers, are having trouble getting some e-mails delivered. With email hosts becoming more active in blocking emails, TAF Master is committed to resolving any issues that arise to get all of our emails delivered properly.
Early this month, we began receiving reports of emails not being delivered to both Hotmail and AOL. We immediately began to try to resolve all of the issues, with the ultimate solution being 'whitelisted' by an email host. 'Whitelisted' means an email hosts will allow virtually all of a companies emails to get delivered. Here is the latest regarding the 3 biggest email hosts, Yahoo, Hotmail, and AOL.
AOL users~Images not loading (java applets)
Use An Independent browser
AOL users~Email link not clickable
If you are sending to an AOL email user and they can't click on the link to view their card, you can make a clickable link by using this method:
<A HREF="http://tcastle.com/">AOL users click here</A>
Change the http://tcastle.com/ to the page you want to send by using the copy and paste method or type the page name on the end. You may insert your own text in place of the AOL users click here For example if you wish to send the main greeting page here is a code you could use:
<A HREF="http://tcastle.com/greetings.html">Click here for Tess' Castle in the Sky Free Greetings</A>
You don't have to send through TafMaster...there are many other ways to email a page. You can use the copy and paste method. Send through ICQ. Or in the top menu of Explorer browser, click File, Send, then Link by E-mail. This should bring your email up with the link already copied into the body of your email. Also...AOL, WEB TV, and other providers have their own built-in method of emailing links.
How to send through Email (Copy and Paste)
Highlight the text in your browser box of the greeting card you want to send. You do this by clicking the left mouse button and dragging the mouse over the text. Then go to EDIT on the top menu bar and scroll down and click on COPY. Open your email. Put your cursor in the body portion of your email and go to EDIT again and click on the PASTE command. Shortcuts to these commands are Ctrl+C to copy and Ctrl+V to paste.
How to send through ICQ
Go to the page you want to send. Click on the name of the person receiving the greeting. Select Web Page Address (URL) from the menu. The URL should automatically be selected, if not use copy and paste. Select Send.
(Optional) Send to multiple people by selecting "More" on URL screen.
How to send through Web TV
Press the Send button while viewing the greeting card. Enter the email of the recipient and select SEND PAGE. To add an additional message with the greeting, select EDIT MESSAGE. The recipient will receive an email with a link to the greeting card address.
Can't hear music
To listen to the MIDI music on these cards you may need to upgrade to the most current browsers.
You will also need a MIDI music plugin.
Broken Links/Other Concerns/Contact
Unfortunately I have very limited time to answer the many emails I receive. I believe the greatest service I can provide is to put most of my time into creating and maintaining these cards. I operate this site by myself, so I don't have the support team and resources the large websites have access to. I will continue to provide links to helpful sites to assist you.
On a more personal note...I appreciate all the positive email and testimonials I continue to receive from visitors. I really appreciate them. It's your support and visits that keep this site going! So thanks for visiting and if you can, please support tcastle.com by clicking on the sponsors listed throughout this site so it can remain free! Thank you =)
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